Simpli's Privacy Policy

At Simpli, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or use our services. We are committed to ensuring that your privacy is protected in accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

By accessing our website and services, you agree to the collection and use of your personal data as outlined in this policy. If you do not agree with this policy, please refrain from using our website.

1. Information We Collect

We collect two types of information: personal data and non-personal data.

Personal Data

Personal data refers to any information that can identify an individual. This may include:

• Your name

• Email address

• Telephone number

• Company name

• Job title

• Billing and payment information

We collect this information when you:

• Contact us through forms on our website

• Subscribe to our newsletter or mailing list

• Use our services

• Request a demo or consultation

Non-Personal Data

Non-personal data includes information that does not identify you personally, such as:

• Browser type and version

• IP address

• Device information

• Pages visited on our website

• Referring URLs

This information is collected through the use of cookies and similar tracking technologies to improve user experience.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

• To provide and maintain our services

• To communicate with you regarding your account, products, or services

• To process transactions, including billing and payments

• To send you marketing materials, newsletters, or product updates (you can opt-out at any time)

• To personalise your experience and improve our website and services

We will not use your personal data for any other purposes without your consent, unless required by law.

3. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal data. These measures include:

• Secure servers and encrypted communication (SSL)

• Access controls to prevent unauthorised access to personal data

• Regular monitoring and updates to our security protocols

Despite these efforts, please note that no method of internet transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal data to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, hosting services, or email communication platforms. These third parties are contractually obligated to protect your data and use it only for the purposes for which we provide it.

We may also share your information if required to do so by law or in response to valid legal requests, such as a court order or government investigation.

5. Your Rights

Under the GDPR, you have certain rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.

• Right to Rectification: You can request corrections to any inaccuracies in your personal data.

• Right to Erasure: You can request the deletion of your personal data in certain circumstances.

• Right to Restrict Processing: You have the right to limit how we use your personal data.

• Right to Data Portability: You can request a copy of your personal data in a structured format to transfer to another organisation.

• Right to Object: You can object to the processing of your personal data for certain purposes, such as direct marketing.

If you wish to exercise any of these rights, please contact us using the details provided below.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. Cookies are small text files stored on your device.

You can manage cookie settings in your browser or choose to block cookies entirely. However, some features of our website may not function properly without cookies.

7. Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. International Transfers

If you are located outside the UK, your personal data may be transferred to and processed in countries that may not offer the same level of data protection as your home country. By using our website and services, you consent to this transfer.

9. Changes to This Privacy Policy

Simpli reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy regularly to stay informed of any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Simpli
Email: info@simpliautomation.com
Phone: +44 7514 389 142
Address: Unit 1 Belcoo Enterprise Centre 18-20 Railway Street, Belcoo, Enniskillen, Northern Ireland, BT93 5FR